Maintenance and Technical Support

AMADEUS GROUP suggests regular maintenance contract for all kinds of generating sets, UPS or voltage stabilizers, in accordance with the recommendations of the manufacturers and the experience of the technical team, in order to professionally prevent any malfunction or eventual problem. The maintenance contract is designed according to the operation mode of the device, service timetable and the corresponding working schedule, so that the maintenance can prevent possible defects as well as assuring optimal operation of the device for a long time.

This contract greatly reduces unnecessary expenses and offers great advantages related to any technical issue or unexpected problem of your equipment. Moreover, by using modern logistics platforms and the availability of the necessary equipment, our company offers fast, dynamic Technical Support at any time, covering a wide intervention area, in order to solve any problem of the plants or their components professionally.

This assistance is realized under the maintenance contract either by assisting by phone or by on-site intervention. In any case the client has to provide with all the information available to them, for an efficient and qualitative intervention.

In order to improve the maintenance of the installed equipment, our technical support also offers powerful accessories for monitoring, management and local and remote maintenance.

More user friendly than ever, the remote monitoring equipment, with its immediate alarm system, enables high responsiveness, independent of the installation site, and also immediate diagnosis from the installation analysis even by using a simple internet connection. The tele-management function allows remote commanding, from a computer, one or several installations that communicate with each other via their commanding panels and digital controllers.

These services make possible the knowledge of the operating status of your generator at any instant, and if necessary, the intervention in a very short time.